No one can have failed to see the changes currently occurring in high streets up and down the country. Hundreds of shops belonging to established high street names are having to close, along with restaurant chains and banks.
Estate agents will not be immune from this effect, the result of a changing economy and the steady switch to a predominantly digital marketplace. In the next few years, we will see the gradual decline in the number of estate agents’ windows in high streets up and down the country. Hunting for your next home is already, arguably, most efficiently done from the comfort of your own home.
At Grace Miller & Co., we are evolving and adapting to the needs of today’s client. The most important thing about us is you, so when clients need to see us we visit them, not the other way around.
We are fully aware of the importance of direct and regular communication with our clients. It is this personalised approach to business, and our bespoke marketing of your property, that we pride ourselves upon. Our website offers clean and clear details of our Clients’ properties which maximise the impact and attractiveness of their individual characteristics. Behind the scenes, our staff are highly trained in all aspects of the various progressions involved in selling and letting flats and houses.
The old ‘shop window’ of an estate agency is no longer much needed. Genuine buyers have telephone and email alerts to notify them the moment a new property comes to the market, and simply click a link to see details of the property and book a viewing. No-one is waiting for the local newspaper to arrive to see what’s available, or walking the streets in the dark peering into estate agent’s windows for inspiration.
Research suggests that few prospective vendors now would choose an agent to represent them because they have the best office position in town. These days, personal recommendations bring in a high percentage of clients, with Google searches and online reviews being the preferred research tools. Many will never visit their chosen agent’s office, or even know where it is, although our clients are always welcome to visit us at our hub in New Malden if they prefer.
If you would like to speak with us about any matter relating to property management, sales or lettings. Just get in touch via our contact page.
