Life as a landlord can be challenging and stressful. What starts as an excellent idea to make assets work for you or earn some extra cash can grow to be a time-sucking and demanding job which takes all the pleasure away from the money you are earning.
At this stage, most landlords decide to use an agent. “Great idea!” they think. “I’ll get someone else to let and manage my property. The agent can deal with all the calls and problems, and I can get on with my life.” Little do they realise that choosing the wrong agent can often be a route to having the SAME amount of stress and making LESS money. Double frustration.
Our clients may have had these experiences in the past, but now they are living the stress-free life they hoped for all those months or years ago. We’re the natural choice to let and manage every property in developments we’re already looking after. Here’s why:
We’re the experts in your area and your property.
As we’ve been operating in your area for over 20 years, we know it like the back of our hands. We also know about your development, its history and your property, which High Street agents don’t. We have vital information about your building, its maintenance and management, and details of the freehold . This means we can provide a service far beyond anyone else’s ability.
We won’t pester you with countless calls about parking permits, keys or ask how things work; we’ll just sort it out. This comprehensive service means a weight off your shoulders and a happier life for your tenants. If you want us to, we’ll even pay the service charge from rent received which saves you having to do it.
We create warm and long-standing relationships with tenants, residents and contractors.
We know that tenants have confidence in dealing with us as we are already the managing agent of the development. As we know your development and have let many other properties within it, we’re experts at ensuring that your tenants will fit in. This is beneficial to you, other residents and the whole community.
From the start, we create warm working relationships with all tenants so they trust us to sort out any issues which arise in a friendly and efficient way. We can also ensure that all tenants know and understand the rules and regulations of the development and that they adhere to them. These warm relationships make it easier for us to communicate with all residents about parking, leaks, security and safety, or any other issues which may arise.
Furthermore, when needed, we use trusted contractors who have long-standing relationships with us and are familiar with your development and the properties in it.
We treat tenants, residents, contractors and our clients with respect, and we and our contractors are always friendly, professional and efficient. Our clients have high expectations of us, and we always deliver.
We care
We take tremendous pride in the work we do, the developments we manage and the properties we look after. Our service levels are exemplary, our communication is always clear and positive, and we use our knowledge and experience of your property and area to make life easier for you and your tenants. We’re the best people to manage and let your property – from finding the right tenant to letting you get on with your life while we look after your investment.
I have used Grace Miller for many years for help with letting our property. They are efficient, friendly and always quick to respond to queries, but also good value for money. I hope to continue using them for many years.
Helen W.
Since we opened Grace Miller & Co. in 2000, we’ve given proactive, professional and personable care to all our clients. We’re very proud of the reputation we’ve built and the client reviews we’ve received. If you have a property in London or Surrey and you’d like to benefit from our outstanding service and unrivalled knowledge in residential lettings, sales and block and estate management, please get in touch today.
